Help
Answers about the app, signing in and your account.
The app
- When can I get the app?
- Tatva is coming to the App Store and Google Play. The buttons on this site will open the stores when it is out.
- Is the app for homeowners or professionals?
- Both. When you sign up you choose whether you are planning your home or working on homes, and you can add the other role later.
- Can I use Tatva on the web?
- Not yet. This website shows what the app does. Searching, saving and messaging happen in the app.
Signing in
- How do I sign in?
- With your mobile number. The app sends a code by SMS. There is no password.
- I did not get the code
- Check the number, wait a minute and ask for a new code. After several tries the app asks you to wait before trying again.
- I changed my phone number
- Write to us at [contact email] from the email on your account and we will help you move it.
Your account
- How do I delete my account?
- In the app, under Account. Deletion is scheduled for a date, and you can cancel it before then.
- How do I report something?
- Use Report on any profile, message or photo in the app. Our team reviews every report.
- How do I turn notifications off?
- In the app, under Account and then Notifications, or in your phone’s settings.
Contact
Write to us and we will reply by email.
[contact email]
If a complaint is not resolved, write to the grievance officer.
Tatva is coming to iPhone and Android.
Coming soon on the App StoreComing soon on Google Play